Policy window: Request a return within 3 calendar days after the order is marked delivered.

Eligibility

• The product must be unused, undamaged, uninstalled, and in its original condition.
• Original packaging and labels must remain intact.
• KSA Motors OPC will inspect returned products before approval.

Non-returnable items

• Products that were used, installed, altered, or tampered with.
• Completed workshop services, oil changes, tyre work, diagnostics, and mechanical labour.
• Items clearly marked final sale or no return.

Damaged or incorrect products

Contact us within 3 calendar days and provide photos or video. Once verified, we will arrange a replacement or eligible refund.

Refunds and delivery costs

Approved refunds are returned through the original payment method, normally within 5–10 business days. Courier charges may be deducted unless KSA Motors supplied an incorrect or defective item.

Contact

Call 01814-019163 or email ksamotorsbd@gmail.com before sending any product back.